Platform Project Manager

StudioLabs is a full-service creative technology and digital production shop that operates without limits. No idea is too small to love, and no project is too big to be handled with detail-oriented care.

The role seeks a detail-oriented, process-driven individual to assist in the project management of a longstanding SaaS platform partner engagement, as well as serve as Release Manager, QA Manager, and Support Intake Coordinator. You must have either a computer science degree, a certification from a coding bootcamp, or practical experience writing code in order to be considered for this position.

Joining a company of about 30 team members, split over two office locations, and doing consistently great work with unflappable kindness is difficult, but energizing and rewarding in equal measure. But you’re awesome, so you were already looking forward to that. StudioLabs understands what it means to be human, and we take every measure to allow our team members the kind of work-life balance you won’t get at larger places and startups. We know that the life of a producer can sometimes be hectic, so we offer flexible work hours, ample vacation time, and an office environment that’s both relaxed and energetic at the same time (obviously, we're all working from home right now, but eventually we'll be able to get back in to the offices). Yes, it’s a job… we all work hard and put in an honest day’s work here at StudioLabs… but we also take care of our team members.

REQUIREMENTS
  • Previous experience as a hands-on web / mobile developer or systems administrator (Although this position does not require you to write code, it does require that you've got hands-on past experience as a web developer, writing HTML/CSS/JS, as a minimum. Other coding experience would be a plus.)
  • 2+ years experience project managing/product managing and delivering for SaaS platforms, medium to large scale websites, web-based software, and/or mobile applications / products
  • Experience delivering web products within an Agile, KanBan, or other dev methodology
  • Experience with enterprise-class task management software (e.g. JIRA, Trello)
  • Rockstar written/verbal communication presentation skills
  • The desire and drive to be awesome every day
  • An inquisitive mind, and a confident voice
  • Ability to thrive in a fast-paced environment
  • Ability to seamlessly wrangle multiple, concurrent priorities and work streams
RESPONSIBILITIES
  • Manage feature release process for platform, coordinating with product and engineering teams, as well as client
  • Manage QA process for platform, including E2E functional UI & API testing, both manual and automated
  • Requirements intake, functional requirements / specifications drafting
  • Work with members of the development team to create epics, user stories and project tickets inside of enterprise-level task management software (e.g. Jira, Trello, Redmine, etc)
  • Maintenance of Kanban boards, backlog grooming, detailed writing of development tickets/tasks
  • Client interface for release management and support
  • Be a true partner to the client, aiding them with business decisions and invoking trust unparalleled by other vendors
  • Support the team in assessing, defining, and rolling out workflow and process improvements
  • Be an awesome fellow team member and help to maintain the StudioLabs culture in both our NYC-based office and Buffalo, NY-based office
BONUS POINTS FOR
  • Experience working with PHI (Protected Health Information), medical information systems, and/or telehealth solutions
  • Information architecture experience
  • Knowledge / experience with AWS or other server-side technology
  • Degree in computer science
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