Senior Digital Producer

The Senior Digital Producer role seeks a middle ground between end-to-end product management, process-driven project management, the guidance and mentorship of less-experienced project management professionals, and the intricacies of very human-focused client management.  

As a Senior Digital Producer, you will be working on new & long standing accounts. You will lead and manage client engagements and be responsible for overall client satisfaction, quality of service, and on-time, on-budget, in-scope completion of deliverables across multiple accounts. 

Key responsibilities of a Senior Digital Producer: 

  • Serve as the lead point of contact on multiple concurrent projects, working directly with client stakeholders to understand their business strategy and objectives to assure the best possible product at each phase of the engagement: identifying, strategizing and proposing innovative solutions; serving as a true partner to the client
  • Work side-by-side with cross-functional teams including developers, software architects, creatives, quality assurance  and in some cases other project management professionals throughout the production and development lifecycles to discover, define, develop, launch and enhance digital solutions 
  • Ensure that projects are proceeding according to scope, schedule, budget and quality standards
 

Overall responsibilities of a Senior Digital Producer:

  • End-to-end production/leadership of platform features across web and/or mobile. Deliver from start to finish, on time and on budget
  • Requirements intake, functional requirements / specifications drafting
  • Work with members of the development team to create epics, user stories and project tickets inside of enterprise-level task management software (e.g. Jira, Trello, Redmine, etc)
  • Maintenance of Kanban boards, backlog grooming, detailed writing of development tickets/tasks
  • Creation of statements of work, scope addendum, project timelines, project reconciliations, and other project management documentation
  • Maintain 3-6 week outlook of resource needs for your projects
  • Various billing and invoicing tasks in tandem with the finance team
  • Lead the development and creative teams in project scoping efforts
  • Client interface for requirements gathering, feature definition, and ideation
  • Partner with the client, aiding them with business decisions and invoking trust unparalleled by other vendors
  • Generally speaking, own your projects/accounts from top to bottom, and have a passion for delivering the highest quality work possible
  • Support the team in assessing, defining, and rolling out workflow and process improvements
  • Aid the team in training and on-boarding of new producers and new team members

What we’re looking for in a Senior Digital Producer:

  • Minimum 6 years experience in a client facing digital project or product management role delivering SaaS platforms, medium to large scale websites, web-based software, AND/OR mobile applications / products.
  • Experience must include:
    • Full Project lifecycle digital solutions experience - Delivering web and mobile projects, from start to finish, on time and on budget
    • Creation of statements of work, project timelines, project reconciliations, scope addendum, and other project management documentation
    • Maintenance of Kanban boards, backlog grooming, detailed writing of development tickets/tasks
    • Working directly with software development teams and clients/customers 
  • Rockstar written/verbal communication presentation skills & the desire and drive to be awesome every day.
  • Extensive experience working directly with clients, acting as a true partner, and stewarding outstanding cross-team communication.
  • Experience delivering web / mobile products within an Agile, KanBan, or other methodology
  • Experience with enterprise-class task management software (e.g. JIRA, Trello)
  • An inquisitive mind, and a confident voice
  • Ability to thrive in a fast-paced environment and seamlessly wrangle multiple, concurrent priorities and work streams

The details:

StudioLabs is a full-service creative technology and digital production shop that operates without limits. No idea is too small to love, and no project is too big to be handled with detail-oriented care. 

For over 19 years, StudioLabs has served direct clients and agencies, as well as funded startups and software shops. We understand the digital landscape; navigate it; and collaboratively release thoughtful, stellar work into the real world. While they represent only the tip of the iceberg, StudioLabs’ clients include direct relationships like Sirius XM, Estee Lauder, and ESPN, as well as agencies like Momentum Worldwide and McCann, and SaaS companies like Zype and Gladly.       

Joining a company of about 45 team members, split over two office locations and various work-from-home locations, and doing consistently great work with unflappable kindness is difficult, but energizing and rewarding in equal measure. 

StudioLabs understands what it means to be human, and we take every measure to allow our team members the kind of work-life balance you won’t get with most other organizations. We know the life of a Senior Digital Producer can be hectic at times, so we offer flexible work hours, ample vacation time, and a culture that’s both relaxed and energetic at the same time. Yes, it’s a job… we all work hard and put in an honest day’s work here at StudioLabs… but we also take care of our team members.

  • We offer a competitive compensation package with additional perks & benefits. Above average PTO package, a generous health benefits package, EAP program, employee referral program, gym (or equipment reimbursement), lot’s of upward mobility & growth, and a flexible schedule to name a few.
  • The health & safety of our team and fellow humans comes 1st! Roles are 100% remote with no stipulation on USA location and no RTO ever. Choice is left in the hands of our team members. Office locations are in NYC & Buffalo, NY if in office or hybrid experience is prefered. 

Check out some of the work we've created by visiting our work section here
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